📄 SHIPPING POLICY
Delivery Areas
We currently deliver within New Cairo and selected surrounding areas.
Tagamo3 (New Cairo)
- Same-day delivery (usually within the same day)
Outside Tagamo3
- Next-day delivery
- Same-day delivery may be available depending on driver availability
Delivery timing is always confirmed during the order confirmation call.
Customers must ensure:
- Accurate address details
- Availability to receive the order
If delivery fails due to incorrect details or absence, redelivery fees may apply.
Freshness & Storage Responsibility
All products are:
- Hand-selected
- Quality-checked
- Packed under hygienic conditions
- Stored appropriately before dispatch
Once delivered, customers are responsible for proper refrigeration and storage.
Ripe is not responsible for quality deterioration due to improper storage after delivery.
Privacy
Customer information is used strictly for:
- Order processing
- Delivery coordination
- Customer service
- Marketing (if opted-in)
We do not sell or distribute personal data to third parties.
Changes to Terms
Ripe reserves the right to update these Terms at any time. Updates will be reflected on this page.